Refund & Return Policy
At Wearlyhub, we want you to love your purchase. If for any reason you are not completely satisfied, please review our return policy below.
1. Return Eligibility
We accept returns within 14 days of delivery.
To be eligible for a return:
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Items must be unworn, unused, and in original condition
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All original tags must be attached
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Items must be returned in original packaging
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Proof of purchase is required
For hygiene reasons, we reserve the right to refuse returns that show signs of wear, washing, damage, or alteration.
2. Non-Returnable Items
The following items are non-returnable:
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Final sale items
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Gift cards
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Items marked as non-refundable
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Worn, washed, or altered products
3. Return Process
To initiate a return, please email us at:
support@wearlyhub.com
Include:
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Your order number
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Reason for return
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Photos (if item is damaged or incorrect)
If your return is approved, we will provide return instructions. Items sent back without prior approval may not be accepted.
4. Return Shipping Costs
Customers are responsible for return shipping costs unless:
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The item arrived damaged
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The wrong item was sent
We recommend using a trackable shipping service, as we are not responsible for lost return packages.
5. Refunds
Once your return is received and inspected:
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Approved refunds will be issued to your original payment method
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Processing time: 5–10 business days
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Original shipping fees are non-refundable
Please note that your bank or payment provider may take additional time to process the refund.
6. Damaged or Incorrect Items
If your order arrives damaged or incorrect, please contact us within 48 hours of delivery with photos of the item and packaging.
We will review the issue and offer a replacement or refund where appropriate.
7. Exchanges
We currently do not offer direct exchanges.
If you would like a different size or style, please return the original item and place a new order.
8. Late or Missing Refunds
If you haven’t received your refund:
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Check your bank account again
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Contact your credit card company
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Contact your bank
If you’ve completed these steps and still have not received your refund, please contact us at support@wearlyhub.com
9. Policy Updates
We reserve the right to modify this policy at any time. Updates will be posted on this page with a revised date.